Ahold USA

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TRANSPORTATION SUPERVISOR

at Ahold USA

Posted: 3/6/2019
Job Status: Full Time
Job Reference #: 0d0e66fb-8e2f-462d-a2e3-47174cb0a7c3
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Job Description

The ideal candidate will be excited by the challenge of being in a high growth environment that is going through rapid evolution as the entire landscape of the internet business continues to change.

 Responsibilities:

  • Provide daily leadership to the Transportation Team in order to ensure timely and accurate deliveries, safe working conditions and a work environment.
  • Organize, plan, and optimize daily routes for all drivers. This includes labor management (capacity vs. number of drivers), scheduling (start times, PTO approval, etc.), problem resolution and decision-making.
  • Review transportation -related metrics daily. Provide recommendations on coaching and training in an effort to maximize driver performance.
  • Effectively troubleshoot any and all delivery issues to ensure timely and responsive problem resolution.
  • Respond to employee concerns in a timely and effective manner.
  • Conduct performance evaluations and provide direction, feedback, and support to team-members which foster service excellence and personal growth.
  • Monitor the timely loading and dispatching of vehicles from the staging docks based on multiple priorities and various vehicle waves (Cross Docks).
  • Responsible for accident, damage, injury reports and investigations, as well as ensuring all issues are followed up on within a timely manner.
  • Work cooperatively with Fulfillment, Customer Service, Customer Acquisition, Inbound, Human Resources and Merchandising. Facilitate transitional organization between multiple shift operations.
  • Provide leadership to the fulfillment team and clerical team to include team-building, positive recognition, coaching, and feedback.
  • Interview ambassador applicants and conduct new hire training and follow-up.
  • Practices food safety in all aspects of position.     
  • Perform other related duties as required and assigned.
  • 20% travel within the NY/NJ area required