Children's Bureau of Southern California

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Bilingual Case Manager

at Children's Bureau of Southern California

Job Description

Anaheim Office


Location:         Anaheim

Department:  Prevention

        POSITION DESCRIPTION: Provides Family Support/Case Management Services for at-risk families, foster/adopt and relative caregivers with children aged birth through eighteen (0-18) years including those who are in crisis.  Responsibilities include assessing families’ needs; developing an empowerment plan; teaching families how to access community services; and coaching families on parenting and daily living skills as needed for the safety and stability of their children.   Administers an assessment tools during client intakes and presents cases at weekly at Case Management meetings.  The Family Support Specialist (FSS) is located at the Family Resource Center and meets clients in the office, home, school or court, as needed.

DUTIES AND RESPONSIBILITIES: Assist families in crisis situations such as immediate need for shelter, basic needs, health care, etc., by providing coordinated referral and case management services.

  • Conduct a comprehensive intake and assessment to link families with necessary resources and services to address identified needs.
  • Provide strengths-based support and advocacy to assist families in meeting empowerment plan goals.
  • Collaborate with the Information and Referral staff and Case Management Team to provide linkage and referrals to clients.
  • Advocate for clients as needed, i.e., with CalWorks, MediCal, schools, courts and other systems that clients interact with.
  • Assist in the planning and execution of FRC events, Life Skills, and special projects.
  • Attend community meetings and/or agency/collaboration meetings as assigned.
  • Maintain client files, logs, charts and other records as required by agency or funder.
  • Administer evaluation tools as required by this agency and the funder.
  • Attends community meetings and/or agency/collaboration meetings/trainings as assigned.


Bachelor’s degree in human services, counseling, social work or related field from an accredited university required.

Two years experience in working with children and families in CRISIS situations, i.e. domestic violence, child abuse

Knowledge of child development and community resources desirable

Knowledge of the Child Welfare System, i.e. Mandating Reporting

Ability to relate to people of various ethnic and socioeconomic backgrounds

Good organizational, follow-through skills and excellent verbal/written communication skills

Ability to work in a multi-cultural environment

Valid California “Class C” driver’s license required

Bilingual English/Spanish required with proficiency in English required

REPORTS TO: Program Supervisor or Above


  1. Maintains confidentiality in matters of agency operations, personnel, and clients
  2. Maintains positive communications with all agency staff, clients and visitors
  3. Supports existing agency policies, principles, and mission
  4. Exercises good judgment in performance of duties and responsibilities
  5. Other related duties as assigned 

Location:         Anaheim

Department:  Prevention

Location:         Anaheim

Department:  Prevention

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