Children's Hospital & Research Center Oakland

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Manager, Hospitality Services - CHO Environmental Services

at Children's Hospital & Research Center Oakland

Posted: 3/6/2019
Job Status: Full Time
Job Reference #: 103511
Keywords: environmental

Job Description

Category:
Management

Facility:
UCSF Benioff Children's Hospital Oakland

Department:
CHO Environmental Services

Schedule:
Full Time

Shift:
Evening Shift (variable start times)

Hours:
40 hrs/week

FTE:
1.00000

Job Details:
High School/GED
3 to 5 Years of Experience Required
Job Description/Summary:
Reporting to the Director of Hospitality Services, the Manager of Hospitality Services is delegated the administrative authority, responsibility, and accountability necessary for carrying out assigned duties of the Hospitality Services department. Duties are directed to the department operations, patient/customer satisfaction, the provision of a clean and safe environment and meeting established department objectives, interviewing, hiring and developing a well- trained, motivated staff. The Manager will focus on implementing the goals and standards of the department by coordinating operations, staff training, and directing assigned supervisors.

Position Requirements:
Minimum Education: High school education or its equivalent required.A secondary degree from an accredited vocational or technical school preferred.
Minimum Experience: Minimum three (3) years of experience in a supervisory capacity in an environmental services related position required. Must possess the ability to identify and schedule assigned tasks.
Certification Required: National Housekeeping certification preferred
Knowledge, Skills, and Abilities: Familiarity with Tile 22, Joint Commission, and relative State and Federal regulations. Strong working knowledge of infection control principles. Must be able to read, write, speak, and understand the English language and possess good communication skills. Must possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to deal tactfully with personnel, patients, family members, visitors, government agencies/personnel, and the general public. Must be knowledgeable of housekeeping/linen practices and procedures, as well as the laws, regulations and guidelines governing maintenance functions in health care facilities. Must possess leadership ability and willingness to work harmoniously with and supervise other personnel. Must have the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, procedures, etc., of the department. Must maintain the care and use of supplies, equipment, etc., and maintain the appearance of maintenance areas; must perform regular inspections of resident rooms/units for order, safety, and proper performance of equipment.
Technical Knowledge: Ensure that all personnel wear and/or use safety equipment and supplies (e.g., back brace, mechanical lifts, etc.) when lifting or moving heavy objects. Ensure that supplies, equipment, etc., are maintained to provide a safe and comfortable environment. Assume the responsibility for obtaining/maintaining material safety data sheets (MSDSs) for hazardous chemicals in the department. Ensure that containers of hazardous chemicals in the department are properly labeled and stored. Ensure that all personnel are trained to use labels and MSDSs to recognize hazards and to follow appropriate protective measures. Develop, maintain, and implement infection control and universal precautions policies and procedures to ensure that a sanitary environment is maintained at all times and that aseptic and all maintenance personnel follow isolation techniques. Ensure that all personnel performing tasks that involve potential exposure to blood, body fluids, or hazardous chemicals participate in appropriate in-service training programs prior to performing such tasks. Ensure that personnel follow established cleaning procedures. Assist in developing and implementing waste disposal policies and procedures for the department. Ensure that appropriate medical waste is disposed of in accordance with our facility's established procedures. Working computer knowledge, including Outlook, Microsoft Word, Power point and Excel is required.

Physical Requirements:
Sit: Up to 6 hours/day
Stand/Walk: 3-6 hours
Bend/Stoop: Up to 3 hours
Reach: Up to 3 hours
Rep Use of UE/Grasp: Up to 8 hours
Lift/Push/Pull: 26-50 pounds
This job requires the ability to hear alarms, clients and/or instruction. The ability to see accurately from 20 inches to 20 feet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of this position