CVS Health

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E-Commerce Investigations Manager

at CVS Health

Posted: 2/14/2020
Job Reference #: 1206829BR

Job Description

Job Description
Fortune 8 CVS Health has a dynamic opportunity for an E-Commerce Investigations Manager to join the Organized Retail Crime Team. As the E-Commerce Investigations Manager you will be responsible for conducting investigations involving various online platforms. You will be expected to prepare timely, detailed, and accurate investigative reports, supported by evidence. You will leverage your analytical skills to deep dive on various fraud activity to help drive complex investigations and investigative strategies.

As the E-Commerce Investigations Manager, you will investigate reported or suspected crime and fraud on various online platforms and work with the field ORC Team and Law Enforcement to identify and prosecute the bad actors.

Required Qualifications
- Minimum of 5 years of experience in: Fraud, Cyber Crime, Financial Crimes, Financial Risk Management or Asset Protection
- Knowledge of conducting legal and ethical investigations
- Must possess a valid and current driver’s license

Preferred Qualifications
- Proficient with open source intelligence (OSINT) preferred
- Data visualization experience beyond Excel (Tableau, I2)
- Previous e-commerce fraud prevention and investigations or financial fraud prevention experience
- Utilize data and leverage technology from multiple internal and other investigative sources to initiate, document, and resolve investigations
- Ability to operate in a fast-paced environment with a sense of urgency and attention to detail
- Consistency with meeting productivity expectations
- Excellent organizational, analytical, and critical thinking skills
- Ability to analyze situations and issues, identify options, draw logical conclusions
- The ability to manage multiple tasks at one time
- Exceptional problem-solving skills

Bachelors Degree or equivalent years of related professional work experience in combination with years of education may be considered in lieu of a college degree.

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!