CVS Health

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IT Systems- Advisor

at CVS Health

Posted: 9/16/2020
Job Reference #: 1275566BR
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Job Description

Job Description
Join Fortune 8 CVS Health as an IT Production Support Engineer. As an IT Production Support Engineer, you will
be responsible for monitoring system and application health as it relates to status reporting, system upgrades and patching, and corrective action management. You will ensure systems and applications are working properly and address any issues as they arise. You will handle open IT tickets that are assigned to the pharmacy and follow through on tickets until completion.
You will offer 2nd Level Support for issues related to desktop builds, handheld and printer support. This support
will entail troubleshooting configurations but will not
include hardware. You will also lead the documentation processes for disaster recovery efforts. You will implement code once it has been developed by partnering with the team developers. This is not a developer position.
As part of the Production Support Team, you will provide creative solutions in the healthcare field related to development and support of applications for automated dispensing technology. You will act as a liaison between CVS Health, company pharmacies, and vendors.
This position will be located at our Monroeville, PA pharmacy and will require participation in a rotating 24/7 on call support 7 days a week. This position will require up to 20% domestic travel.

Required Qualifications
Minimum of 5 years experience working in a production
support environment, including user support, hardware support,and technical support of IT/Business procedures.

Minimum of 5 years experience in a support capacity with a combination of the following:
- SQL Server
- Maria DB
- UDB/DB2
- Unix / Linux
- Windows Server
- Oracle
* Minimum of 5 years experience using Microsoft Office Suite.

Preferred Qualifications
* Experience working in a production pharmacy environment.
* Healthcare or Patient Benefits Management (PBM) experience.
* Experience with project prioritization and task completion for
multiple projects.
* Experience with the following technologies:
- Web Services
- C#
- .NET
- MySQL
- Java
- Unix Scripting
- Websphere MQ

Education
* Bachelor’s Degree in Computer Science.
* Will consider High School Diploma/GED plus 1 year of experience for every year of Bachelor’s Degree not completed in addition to required years of experience

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!