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Personalization Innovation and Strategy Advisor

at CVS Health

Posted: 5/28/2019
Job Reference #: 977403BR

Job Description

Job Title :
Personalization Innovation and Strategy Advisor
Job ID :
Location :
RI - Woonsocket
Street Address :
1 CVS Drive
Category :
Pharmacy Operations - Retail
Description :
Job Description
The Personalization Innovation and Strategy Team is a rapid testing team. The mandate of the team is to improve patient adherence and identify short and long term sources of value for the enterprise. The team through data and tests will identify new opportunities and prioritize the roadmap for patient personalization at CVS.

The ideal team member is resourceful, comfortable working with data and making decisions based on data but with incomplete information. It is a fast paced results driven non-hierarchical environment with exposure to and opportunities to present to senior leadership.

Over time the role will involve providing direction and inputs to a machine learning team again with patient personalization, patient adherence and enterprise value as the primary objectives.

The team is a cross functional team working closely together with backgrounds ranging, from consulting and pharmacy to marketing and IT. The day to day involves anything from ideation sessions to data analysis and sizing to executing tests and summarizing results to guide leadership decisions.

The role will involve working with teams managing CVS’ best in class adherence, cost saving and other patient facing programs and will require strong collaboration skills.

The team is looking for someone with leadership potential to grow to be a leader within the department

- Come up with new ideas to test both on your own and jointly with team members. This will involve diving into details to identify incremental improvements and challenging the status quo and thinking of out of the box ideas. Diving into the data and conducting unique analysis have also led to new opportunity identification

- Filter ideas for practicality and ease of execution

- Conduct rapid tests to test viability of ideas and get statistically significant results where applicable to determine which ideas to scale to 10,000 stores and millions of patients

- Conduct analysis to support idea generation and validation, test sizing, planning and analysis and summary of results

- Present findings of tests to senior leadership

This job may be a for you if:

- You’re a leader. And you know that that means more than leading people. You know that it means taking initiative with a projectanticipating the next steps and taking action before asked. You also know that it can mean leading from behind and stepping in with much needed support

- You enjoy solving complex problems. If you don’t know how to do something, you work to find the answers. You don’t get frustrated easily when something doesn’t go the way you planned

- You can take complicated concepts and communicate them effectively to a variety of audiences. You write well. You pay attention to the details. You can articulate your thoughts eloquently. You have a track record of successfully influencing senior leadership and clients

- You enjoy working in teams with a diverse set of experiences and backgrounds. You get satisfaction from mentoring junior team members and seeing them succeed. You listen to others’ ideas with an open mind

- You value innovation. You are comfortable questioning the status quo. You are willing to take calculated risks. You are always looking for new ways to improve existing processes

- You are self-motivated. You are eager to step up and take on new and exciting challenges. You take ownership of your work and your team’s work. You pay attention to the details. You notice that the phrase "You pay attention to the details" was used twice in this job description

- You are passionate about working to improve the health outcomes of CVS Health patients. You recognize that transformational change in health care doesn’t happen overnight and you are committed to making a difference one step at a time

- You take charge of your own career growth and development. You have lofty goals and you see how this position will help you get there

- Scoping, planning, and performing analysis that will yield critical answers to the questions at hand

- Reaching out to a pharmacy supervisor to set up a pilot test for a new idea in a set of stores

- Brainstorm with your colleagues to build out a creative approach for a new problem

This role is based in our Woonsocket, RI office.

Required Qualifications
- 2+ of experience in a role that involves strategic problem solving and data analysis (e.g., consulting)

- 2+ years of experience in MS office suite (Excel, PowerPoint, Word, etc.)

Preferred Qualifications
- Experience with SQL and statistical analysis

- The ability to execute rapidly

- Undergraduate degree or equivalent experience required.

- Master’s degree preferred.

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!