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Procurement Technology Contracts Director

at CVS Health

Posted: 9/12/2019
Job Reference #: 1041880BR

Job Description

Job Description
Fortune 8 CVS Health has a dynamic opportunity for a Procurement Technology Contracts Director to join our dedicated team. As the Procurement Technology Contracts Director, you will report to the Sr. Director, Procurement Contracts, Procure to Pay Program and Supplier Performance Management and be responsible for the overall strategy, direction and execution of the Technology contracts management function for the CVS Health enterprise. Your primary duties will include direct supplier negotiation for Non-Merchandise/Not for Resale transactions, negotiating contract terms and conditions for complex Technology agreements and statements of work, and collaboration with Legal and other key stakeholders. The Procurement Technology Contracts Director will manage a large team and collaborate directly with cross-functional leaders company-wide to align on planning and execution.
You will serve as the primary contact for IT and Digital Leadership for any Contract issues that arise. Duties include the development, maintenance and enforcement of contract templates and supporting the overall administration, tracking, and analysis of contracting activity and compliance. You must have demonstrated capability in drafting and negotiating large-scale, highly complex Technology agreements including, but not limited to, the purchase of hardware, software, digital applications, and professional services in industries ranging from retail to healthcare. In addition, in collaboration with the CVS Health Legal Department you will have ownership of Technology contract and template development, contract standards and key terms and conditions. You will also have responsibility for the drafting and review of modifications, amendments, Statements of Work and other relevant Non-Merchandise/Not for Resale Technology contract documents. In addition, as the Procurement Technology Contracts Director you will be expected to research and resolve Technology related contracts disputes and problem resolution related to agreements.
Primary Duties& Responsibilities:
* Serve as the primary point of contact for IT and Digital senior leadership in the Technology procurement planning and Technology contracts process. Proactively build, establish and maintain relationships with senior leaders, key stakeholders, subject matter experts and decision-makers to appropriately deliver exceptional results compliant with corporate mandates.
* Regularly meet with IT and Digital senior leadership to provide them with information on pertinent projects so they can make timely and effective decisions about corporate Technology purchasing priorities and activities.
* Occupy the role of the subject matter expert when presenting to IT and Digital Senior Leadership on complex Technology deal concepts and non-standard provisions requiring executive approval along with securing requisite approvals for those projects warranting heightened executive escalation review.
* Initiate processes to communicate effectively and succinctly with a diverse range of constituents, both verbally and on paper, and with all levels of a large organization.
* Develop a continuous performance improvement culture and systems so that improved outcomes are consistently pursued and any underperformance is tackled in a proportionate, timely fashion.
* Regularly anticipate the needs of various internal stakeholders throughout the organization to proactively support key initiatives in order to execute against tight deadlines and targets in a fast-paced environment focused on innovation.
* Manage a diverse group of individuals, in multiple locations, to ensure that all projects are completed accurately, completely and within timelines.
* Manage workload of professionals located in Woonsocket, R.I. and potentially other locations.
* Regularly lead presentations, webinars and roundtable discussions to engage and educate business departments enterprise-wide to promote compliance with Corporate Purchasing and Contracts Policies.
* Review and comment on all RFI, RFP, RFQ and contracts created by Strategic Procurement on behalf of CVS Health.
* Make sound business decisions based on available information relating to sourcing opportunities for CVS Health; Determine strategy for negotiations of expense and capital items to achieve savings goals for CVS Health. Desire to engage in detailed planning and functional content related to integration and expansive synergy efforts.
* Represent Strategic Procurement and CVS Health with internal customers, vendors and outsiders and interact with professionalism at all times. Become a role model for the department.
* Mentor and guide staff where appropriate and discipline when necessary. Actively support the development of individuals and the team through appraisal, development planning coaching and mentoring.
* Collaborate with other staff to maintain Strategic Procurement Process Manual and templates: manages changes to the current Strategic Procurement Process Manual and templates working directly with other internal stakeholders as necessary.
* Perform work on special projects as assigned by management with direct line of sight to senior leadership.
* Obtain feedback, build business relationships and reduce to contract language addressing specific issues raised by internal stakeholders including, but not limited to Legal, Compliance, Risk Management, Information Privacy and Governance, Internal Audit, and Tax Contract Negotiation and Management.
* Adhere to the goals, standards, policies and objectives of the Procurement Sourcing and Contract Management team.
* Lead activities which ensure suppliers meet defined requirements, goals and targets.
* Demonstrate established proficiency utilizing all evolving technological tools (e.g., Microsoft Office, Word, Excel, PowerPoint, SAP/Ariba Procure to Pay Suite of Applications i.e. eSourcing, Ariba Contract Management and Ariba Buyer, Skype for Business, Level 3 Webex etc.) to streamline daily tasks and communications.
* Provide analysis, documentation and interpretation of contractual rights and obligations internally and externally, ensure that due diligence is practiced in complying with the stated terms and conditions.
* Work with vendors, vendor managers and internal stakeholders to maintain a professional relationship.
* Support the identification and investigation of cost of ownership opportunities including non-purchase price driven opportunities.
* Implement contract modifications to accommodate regulatory, legislative, industry or legal changes.
* Work with various areas of the company Legal, Sourcing (both IT and Non-IT), Information Technology Security Team, Risk Management Dept., Privacy Legal Team, Vendor Assessment Team, Compliance Dept., Internal Audit Dept., Tax Dept., various Finance areas i.e. IT Finance, FP&A, External Reporting to discuss new developments warranting inclusion in contract templates. Lead discussions and revisions to contract language reflecting new requirements and finalize new contract template documents through appropriate internal subject matter experts.
* Schedule and attend meetings with key internal stakeholders related to the Sourcing process, compliance, audit and vendor management functions to ensure continued alignment on key policies which affect contracts.
* Support the Contract Administration function, including

Required Qualifications
- Minimum of 6 year of experience working in a contracts support environment.
- Minimum of 6 years of experience drafting complex contractual documents, memorandum, and other relevant correspondence.
- Minimum of 5 years of experience managing people.
- Minimum of 5 years of professional experience and knowledge advising senior leaders/executives on contract law and risks and how these issues impact the contracting process.

Preferred Qualifications
- Experience within the Technology, Software, Digital, Retail and/or Healthcare Industries is preferred.
- Experience negotiating non-merchandise/indirect commodity purchases of Digital Applications, Software, Hardware and/or professional services deals/contracts is preferred - Experience with Ariba Contract Management is strongly preferred.
- Ability to balance project management, conflict resolution and people management skills.
- Ability to manage multiple cross-functional efforts simultaneously and effectively prioritize in order to maximize business impact in a very fast-paced environment.
- A legal degree or degree in contract administration, public administration, business management or a closely related field is strongly preferred.
- Certified Purchasing Manager (C.P.M.) or Certified Public Purchasing Officer (C.P.P.O.), Certified Federal Contracts Manager (CFCM), Certified Professional Contracts Manager (CPCM) designations preferred.
- MBA and/or JD are both highly desired.

- Bachelor’s Degree required from an accredited four year college or university.

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

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