CVS Health

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Product Development and Innovation Advisor

at CVS Health

Posted: 4/9/2019
Job Reference #: 938276BR
Keywords: management

Job Description

Job Title :
Product Development and Innovation Advisor
Job ID :
Location :
RI - Woonsocket
Street Address :
1 CVS Drive
Category :
Product Innovation
Description :
Job Description
If you are passionate about making a difference in the work you do and solving complex problems while contributing to helping patients on their path to better health, consider growing your career as a Product Development and Innovation Advisor with the CVS Health Retail Product Innovation & Development team!

This role you will focus primarily on the retail pharmacy business and addressing the $300B opportunity of helping patients be adherent to their medications. You will work with a high-energy team that is motivated by the opportunity to brainstorm, test, analyze, and build the products and services that drive health outcomes for our patients, primarily through Pharmacist counseling. Besides developing these exciting new strategies to improve patient adherence, you will help manage an existing suite of patient adherence programs in CVS retail pharmacies, such as developing change management strategies for the field, finding data and operational trends to recommend relevant product improvements and partner to support digital strategy for adherence products.

In this Advisor role, you would be primarily responsible for the ideation, mini-testing, product development and rollout of programs, services and capabilities designed specifically to meet the needs of our complex patients and support their caregivers while driving new pharmacy growth.

In this position, you will work cross-functionally with direct and indirect team member(s) throughout the enterprise through the design, development, launch and expansion of pharmacy growth capabilities and services. This portfolio will include leading those products already committed for deployment and leading the identification and testing of new offerings and process improvements.

- Representing CVS Pharmacy in partnerships with internal and external partners

- Developing and improving the market strategy and competitive differentiation for pharmacy growth services and offerings

- Supporting efforts to scope and size opportunities to inform an executable road-map to test various engagement/acquisition techniques and that map to the overall program goals to better serve and acquire patients.

- Support retail pharmacy leadership team to develop strategic perspective on existing and new retail pharmacy opportunities

- Oversight for the sizing and assessment of opportunities, identifying risks/benefits and formulating recommendations to improve current and develop new clinical offerings and pharmacy growth capabilities

- Own the diagnosis, solution development, planning, execution and measurement of strategic products and services to support our most complex patients encompassing all of the company’s assets and delivery methods

- Developing and supporting the approach and execution of mini-tests, communicating outcomes and crafting recommendations regarding appropriate course of direction Influencing key partners across the Enterprise, including the opportunity to lead a direct report

To be effective in this role, you need the following skills:

- Ability to think strategically and with a customer-centric point of view

- Organized thought process to develop creative, best-in-class solutions to business challenges

- Experience with the development, testing and execution of product offerings

- Demonstrate strong business insight and mature decision-making processes

- Experience identifying connections between functional business units and factor them into decisions and plans

- Excellent interpersonal skills and executive presence

- Ability to influence cross functional and senior partners

Required Qualifications
2+ years of demonstrated business trends and analysis experience (e.g. data analysis, reporting development, etc.)

2+ years of demonstrated organizational skills (e.g. project management experience or managing cross-team/department initiatives with demonstrated success)

2+ years of experience assessing and building a business case to identify areas of opportunities for the business and/or 1+ years of consulting, analytic, or related experience required

Ability to travel up to 10%

Preferred Qualifications
Healthcare experience is extremely helpful ideally with a stint at a HealthCare consulting firm.

Experience with analysis using tools such as Access and SQL is strongly preferred

Proficiency with PowerPoint and Excel

Bachelor’s degree required and/or equivalent work experience

Master's degree preferred

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!