CVS Health

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Product Manager

at CVS Health

Posted: 2/5/2019
Job Reference #: 917861BR
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Job Description

Job Title :
Product Manager
Job ID :
917861BR
Location :
MA - Boston
Street Address :
116 Huntington Ave
Category :
Digital
Description :
Job Description
CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. The Digital Pharmacy Personalization team wants to accelerate this mission by leveraging data to draw actionable insights and turning them into meaningful actions for our customers. If you are passionate about making a difference in the work you do and solving complex problems while contributing to helping patients on their path to better health, consider growing your career with Digital Pharmacy Personalization team.

The Product Manager, will play a vital role on the team in defining personalization strategies and implementing them on our App and website pages, with a goal to provide contextual offerings to our customers at the right time, through the right channel. Working closely with members of the entire Digital organization and with business, operations, and IT leaders from across the organization, you will focus on executing the plan that will bring the vision to life, and thereby helping our customers on their path to better health.

Responsibilities include:

* Ability to work within an agile product delivery model and drive the scoping for new personalization concepts including development of business case and supporting metrics, customer experience and prototype, business requirements and product specifications alongside the following digital product management partners in various parts of the business: creative, technical and business teams.
* Perform ongoing exploratory data analysis to inform and support the creation of new personalization strategies for key customer segments. This may include, for example, providing customers ability to find new pharmacy tools and offerings, identifying causes for non-adherence and help minimize them, or optimizing our ability to introduce customers to new health services they didn't know about.
* Work with our data science, engineering, UX, and pharmacy teams to rapidly test strategies across channels and ensure learning is being consistently shared among teams.
* Zealously measure performance and KPIs for your personalization strategies and help adjust the roadmap based on the test data.
* Market our product internally across teams to maximize adoption of personalization capabilities
* Ensure appropriate product testing and oversee user acceptance testing and support go-to-market planning to gain successful customer engagement and product adoption.
* Able and willing to travel up to 20% of the time (between Boston, MA & Woonsocket, RI).

Required Qualifications
* 3+ years of experience in an agile product development/management role within a digital setting.
* Proven proficiency in SQL; knowledge of Python or R for data analysis / data science applications a big plus
* Minimum of 2+ years of experience in successfully delivering results in a dynamic and complex environment.
* Interest in machine learning, data science algorithms, ad tech, and big data

Preferred Qualifications
5+ years of experience in data science oriented or product management role preferred

Education
Bachelor’s Degree required
Master’s Degree preferred.

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units - MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!