CVS Health

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Strategic Accounts - Senior Director

at CVS Health

Posted: 4/8/2019
Job Reference #: 975567BR

Job Description

Job Title :
Strategic Accounts - Senior Director
Job ID :
Location :
TX - Irving|AZ - Scottsdale|IL - Northbrook|RI - Woonsocket|PA - Pittsburgh|OH - CINCINNATI
Street Address :
750 W John Carpenter Fwy Ste 1200
Category :
Description :
Job Description
As the Strategic Accounts Senior director for Long-Term Care you will impact our business by leading the performance of teams accountable for achieving retention goals and expansion targets of our largest accounts, while maintaining a high level of client satisfaction. You will be developing and executing strategic plans to retain and grow both national and regional accounts. You and your team will also need to identify innovative opportunities and creative solutions to bring the breadth of the CVS Health Enterprise portfolio to existing customers.

- Leading contract management activities that include strategic contract analysis to determine appropriate renewal action plans

- Leads a team of Directors by providing ongoing coaching and training

- Building a team culture consistent with CVS Health values

- Holding your team accountable for performance

- Developing strategies, presenting recommendations, and implementing solutions to improve current and future products and services across entire enterprise

- Ensuring teams achieve maximum scope and reach utilization with an emphasis on cost efficiency and expense management

- Collaborating with internal partners including but not limited to Finance, Operations, Account Management, Marketing & Strategy to evolve the performance and growth of the Long-Term Care business

- Providing support in resolution of complex client issues and requests, as well as assessment of client needs to expand existing business

- Operate with strong business insight and industry knowledge, considering all aspects of the Enterprise in strategy development

As a leader, your success be driven by your ability to grow revenue for the assigned book of business and achieve above average client satisfaction scores. Your understanding of the PBM, Pharmacy, and Long Term Care, as well as keeping up to date on market trends and regulations will enable you to position our programs and solutions effectively to client decision makers. The contributions you will make will the organization for long term growth in the competitive marketplace.

Required Qualifications
* At least 10 years of Sales or Account Management experience in Healthcare, Long Term Care or PBM
* 5 or more years of experience leading teams
* Willingness and Ability to travel regularly, up to 75%

Preferred Qualifications
* Success leading high performing remote strategic / national account management teams in a matrix environment
* Demonstrated ability to understand and break down highly complex situations to deliver impactful solution in real time
* Experience tackling issues in a decisive manner, while keeping broader organizational dynamics in mind
* Proven experience performing under pressure, adapting to changing dynamics, and finding solutions that lead to sustainable results
* Ability to produce creative, innovative solutions representative of entire enterprise
* Track record of building high performing team and developing key talent;
* Real passion for bringing new leaders along and helping them to realize their ability to impact the business
* Ability to effectively communicate and influence while tailoring messaging to different audiences, combining executive presence with ability to inspire colleagues and clients
* Ability to collaborate effectively across different business functions, different perspectives, and different styles of leadership
* Working knowledge of computers in a Windows/Microsoft Office environment, including Word, Excel and Power Point
* Experience with preferred

* Bachelors Degree is required
* Masters Degree is preferred

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!