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Strategic Account Manager

at GM Financial

Posted: 2/8/2019
Job Reference #: 33837
Keywords: marketing

Job Description

  • Job LocationsUS-TX-Fort Worth
    Requisition ID
    Employee Type
    Full Time-Regular
  • Overview

    ?The GM Financial Strategic Account Manager is responsible for sales, service, and support of assigned GM franchise dealers and associated GMF products. This team member will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners, and GM Financial. This team member‘s overall responsibility will be to develop dealer relationships that generate loan and lease contracts, commercial lending accounts, and ancillary product sales according to GM Financial's established credit risk and profitability models. The Strategic Account Manager will gain exposure to various aspects of Dealer Services and related departments to learn the captive model and develop as a salesperson before being assigned a territory in the contiguous United States based on business needs.



    • Demonstrate the value proposition of GM Financial to assist the dealer to sell more new GM units and used vehicles
    • Effectively manage and market assigned dealer relationships to achieve all quality, pricing, and volume objectives
    • Support and market all GM Financial products
    • Maintain effective communication with dealers and appropriate internal partners
    • Develop business plans to align with corporate goals
    • Achieve key field performance criteria
    • Act as a liaison between the dealer and the credit center, funding, and other functional areas to resolve any issues by partnering with subject matter experts and management
    • Analyze dealer-specific data using reporting tools and take appropriate action
    • Identify and resolve dealer issues presenting excessive risk to GM Financial, ie, portfolio issues, fraud, buy-back, dealer agreement violations, dealer personnel, etc
    • Responsible for collection of monies owed to GM Financial



    • Knowledge of dealership operations and indirect auto finance industry
    • Knowledge of marketing and operational trends and tactics
    • Working knowledge of Salesforcecom


    • Ability to prioritize and handle multiple tasks and responsibilities simultaneously
    • Ability to professionally represent GM Financial
    • Able to meet deadlines and establish objectives
    • Effective time management skills and the ability to work under pressure
    • Excellent sales and marketing skills
    • Good business development skills
    • Good interpersonal and people skills
    • Good sales and marketing skills
    • Must be self-motivated and able to work independently
    • Strong interpersonal and people skills
    • Strong presentation and communication skills


    • Bachelor’s Degree or extensive relevant experience preferred


    • 1-2 years of successful sales experience preferred
    • 1-2 years of prior credit underwriting experience preferred

    Work Conditions

    • Extensive overnight travel required
    • A requirement of this position is the ability to relocate after 3 to 12 months of employment
    • The specific territory will be determined by the business at that time
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    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!