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VP Facilities Operations and Administration

at GM Financial

Posted: 3/11/2019
Job Reference #: 34083

Job Description

  • Job LocationsUS-TX-Fort Worth
    Requisition ID
    Employee Type
    Full Time-Regular
    Facilities / Maintenance
  • Overview

    The Vice President Facilities Operations and Administration will provide strategic leadership and support for all facilities-related functions associated with the company's North America (NA) operational footprint. This will include administrative and operational leadership for the budgeting, planning, property acquisition, construction, renovation, environmental health and safety, sustainability, engineering, property management and maintenance functions for all GM Financial NA facilities. The VP is responsible for overall facilities management of site locations to ensure that they are maintained in accordance with applicable law, regulations and company standards. The VP will work in a collaborative manner that is focused on quality, customer service, and operational efficiency in association with internal and external stakeholders, vendors and contractors. The VP will provide oversight of day-to-day-facility operations as well as the coordination of capital projects. The VP will also oversee the space planning and forecasting function to ensure that business space needs are met enterprise-wide.



    • Direct and guide a Facilities leadership team responsible for oversight of all Facilities-related functions to ensure the health, safety and comfort of employees and contractors, compliance with applicable governmental regulations and alignment with corporate objectives and business strategy
    • Oversee the design, planning, budget and schedule for facility modifications, including cost estimates for construction, equipment, labor, and materials
    • Oversee the development of Scopes of Work and Requests for Proposals for Facilities projects
    • Solicit and evaluate vendor proposals in accordance with company policies
    • Review and evaluate project schedules, contract compliance and quality control
    • Implement a vendor performance review process for compliance with procedures and to identify opportunities for improvement
    • Ensure the development of and adherence to facility standards or specifications for equipment, systems or services based on operational need
    • Establish a strategic planning process for all facilities projects
    • Prioritize capital expenditures on both an annual and five-year forecasted basis
    • Monitor and evaluate operations and budget expense on an on-going basis
    • Provide oversight for the company's Environmental Health, Safety and Sustainability programming and provide guidance to AVP EHSS for strategic planning
    • Mentor AVPs within the Facilities department to foster their professional growth and development
    • Foster a problem-solving culture within the Facilities department which empowers and enables leaders to identify and resolve issues promptly and effectively
    • Promote and oversee strategic relationships between internal resources and external entities, including government, vendors and partner organizations
    • Establish and effectively leverage partnerships with third-party vendors, service providers, and contractors; ensure the most cost-effective methods are being employed to perform work / services
    • Lead the establishment of data metrics and KPI development to allow for the analysis and assessment of vendor-provided services
    • Drive research, recommendation and implementation of emerging technology to improve operational efficiencies and achieve facilities-related goals
    • Lead the development of a holistic and integrated preventive maintenance program for equipment, machinery, and facilities
    • Ensure appropriate property reporting and disclosures are submitted in an accurate and timely manner
    • Oversee the facility lease review / renewal process for leased properties
    • Serve as GMF liaison to various GM groups; Real Estate, EHS, Sustainability, etc



    • In-depth knowledge of contemporary facilities processes and principles
    • Knowledgeable regarding best practices in facilities management and its associated functions, ie budgeting, planning, property acquisition, construction, renovation, environmental health and safety, engineering, property management and maintenance
    • Knowledge of ADA and other regulatory requirements


    • Strong leadership, management and administrative skills that produce effective operations and an engaging workplace culture
    • Ability to effectively lead, organize, and supervise across a multi-functional team
    • Ability to promote a culture of teamwork and foster a work environment that encourages effective collaboration within the Facilities department and with key stakeholder groups
    • Excellent communication skills (both written and verbal) and analytical skills, conducive to working effectively across the spectrum of a highly-matrixed organization
    • Advanced computer skills

    Additional Knowledge and Skills

    • Reputation and track record for inspiring and managing a diverse professional staff in a multi-functional unit with a strong commitment to customer service
    • Experience planning and implementing change programs and service delivery models, with an appreciation for balancing approaches and initiatives that meet short-term and long-term needs
    • Previous supervisory experience required
    • Membership and active affiliation with professional industry organizations, (eg BOMA, IFMA, Global FM) preferred


    • Bachelor’s Degree in Facility Management, Engineering, Construction, EHSS, or related discipline required


    • Greater than 10 years increasingly responsible experience in the field of Facilities Management, Property Management or related field required
    • Greater than 10 years experience in a finance/lending related industry / call center environment preferred

    Licenses and Certifications

    • Professional certification in a relevant facilities discipline (Certified Facility Manager, Facilities Management Certificate, Property Administrator Certificate) preferred

    Work Conditions

    • Normal office environment, Up to 20% travel required
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    Application Instructions

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