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Assistant General Manager

at HCareers

Posted: 11/2/2020
Job Reference #: 9447_1544335

Job Description

TownePlace Suites by Marriott

2450 Quantum Blvd.

Boynton Beach, FL. 33426

An Award Wining Extended stay hotel by Marriott

Necessary Assistant General Manager Duties and Responsibilities:

    -Strive to increase the level of guest satisfaction by delivery of an improved product through employee development and quality image
    -Address complaints, identifies and resolves problems in a timely manner; may develop alternative solutions; uses reason when dealing with emotional topics and/or situations
    -Fulfills Manager on Duty shifts
    -Ensures orientation for new team members is thorough and completed in a timely manner
    -Assist the General Manager with scheduling based on occupancy, making sure staffing levels are appropriate to exceed guest expectations
    -Supports team members to ensure their entire workload is completed daily
Job Requirements
Assistant General Manager Job Requirements:

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Assistant General Manager Education and/or Experience:

    -Hotel Management, General Business or Marketing degree preferred
    -2 years hotel experience minimum
    -Or equivalent combination of education and experience
    -Marriott or Hilton Training preferred

Knowledge, Skills and Abilities:

    -Ability to maintain confidentiality of business and financial matters and information related to the property, owners, partners, guest, associates
    -Ability to work in a courteous, tactful and patient manner with hotel guest and company associates
    -Have a flexible schedule and the ability to work weekend shifts
    -Ability to train all employees on every aspect of their shifts and job requirements

Assistant General Manager Special Requirements:

    -Prompt and regular attendance
    -The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
    -Associates are required to comply with hotel and/or department uniform and professional attitude and appearance standards.
    -Associates are expected to carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff.
    -Participate in all mandatory job training and meetings.
    -Current and valid drivers license.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!