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Director of Housekeeping
Job Reference #: 9447_1512107
Categories: General Labor, Hospitality/Resort/Hotel, Management - Mid-Level (Manager, Director), Management - ALL CATEGORIES
WE ARE MORE THAN JUST A WORKPLACE...
We love what we do! As leaders in the area's hospitality industry, our company is rooted in a strong, caring culture steeped in rich history and respect.
Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. You will find your work rewarding as YOU make the difference to each of our guests. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.
What are we looking for?
We are looking for an experienced hospitality professional to lead our housekeeping department. The ideal candidate for this job has exceptional attention to detail and proven industry experience. At the heart of the house, the Director of Housekeeping is responsible for ensuring the cleanliness of the resort to the highest standard.
What will you be doing?
-Ensure the highest standards of cleanliness, sanitation, safety, and conduct.
-Communicate effectively, both verbally and in writing, to provide clear direction to team members. Recruits, trains, and coaches housekeeping team members, following company, state, and federal regulations.
-Perform reviews of the Housekeeping team and motivates management team in the administration of their duties.
-Purchase; re-order and maintain linen and housekeeping supplies and inventory.
-Manage finances of housekeeping operations including budget and inventory controls.
-Evaluate and report maintenance issues relating to condition of furniture, fixtures, and equipment.
-Monitor daily Time and Attendance of staff to prevent any mistakes with payroll and to avoid any over-time for the department.
-Demonstrate positive leadership characteristics which inspire team members to exceed standards and promotes team empowerment
-Service metrics responsibility related to areas of control (i.e. - guest service scores and TripAdvisor)
-Delegate duties and projects with consistent follow-up.
-Promptly resolves any guest complaints or issues.
-Report any unsafe work condition to the Resort Manager or General Manager.
-Ensure proper communication within the department by conducting regular meetings with all housekeeping team members. Participate with peer managers in meetings, property goals and initiatives.
-Properly records, stores and disposes of all lost and found articles (items left in guestrooms).
-Knowledge of OSHA and safety standards within the housekeeping department.
What can you look forward to?
Qualifying team members may enjoy the following benefits:
-Associate Referral Bonus
-Health Plan, Health Savings Account, and Life Insurance benefit
-Paid Time Off and Bereavement Leave
-401(k) retirement plan with company match
-Long Term Care, Critical Illness, and Accident
-Personal Cancer Protection
-Jury Duty Pay
-Resort Accommodation Discounts
Want to know more? Visit our website at www.brittainhospitality.com!
Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!