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Director of Housekeeping

at HCareers

Posted: 10/5/2020
Job Reference #: 9447_1533452

Job Description

Position Overview:

This leadership role supports the current housekeeping management team in its efforts to prepare/on-board/train new and returning staff. A primary emphasis of the role is to create, implement and inspect/enforce a rigorous training program for all employees on the team. The role will establish cleanliness standards and inspect work for adherence. This role must work with and manage a team of room attendants with similar mission focus - ensuring an excellent product and providing excellent service.

Duties & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Responsible for preparing staff for housekeeping responsibilities at Grand View Lodge

* Provides creative, thorough training on all department procedures/processes (streamlines or improves, if appropriate)

* Creates a culture of support, but accountability amongst long-term, short-term and seasonal employees

* Supervises daily room (board) assignments and ensures credits are completed in a swift/efficient manner

* Identifies and refers issues to Property Maintenance

* Identifies and completes project work, assuring adequate staff and supplies

* Assists management in deploying resources appropriately based on occupancy, CPOR, productivity standards (appropriate metrics determined/dictated by Executive Housekeeper and Resort Manager)

* Ensures consistent workflow to minimize variation

* Participate in staff and client meetings as required

* Ensures necessary training, preparation for staff to deliver "steps of service"

* Other duties may be assigned (if approved/authorized by Executive Housekeeper and/or Resort Manager)

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!