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Director Of Housekeeping

at HCareers

Posted: 11/11/2020
Job Reference #: 9447_1537134
Keywords:

Job Description

Overview

Ensure that the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Responsibilities


    - Plan, organize, and monitor staff workload to ensure compliance with cleanliness and maintenance standards, which requires continuous visual and written inspections of guestrooms and public space areas.
    - Develop housekeeping and laundry budget.
    - Develop and implement controls for expense management.
    - Conduct periodic inventory of guest supplies, small equipment and linen as required.
    - Utilize labor management tools to schedule and control labor costs.
    - Schedule labor to flex with forecasted hotel occupancy, F and B activity, and group events.
    - Interview, hire, train, develop, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members.
    - Communicate both verbally and in writing to provide clear direction to staff.
    - Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
    - Evaluate condition of furniture, fixtures, décor, etc. Make recommendations and assist in the coordination of preventative maintenance program and rehab projects.
    - Ensure compliance of housekeeping and laundry standard operating procedures and policies.
    - Operate department pursuant to OSHA requirements and guidelines.
    - Comply with attendance rules and be available to work on a regular basis.
    - Perform any other job related duties as assigned.

About Us

Infused with Art Deco style, each of our resort's 139 suites reflect South Beach's colorful spirit. Our hotel soak in striking views of the Atlantic Ocean and has the best address in South Beach, where Ocean Drive meets Collins Avenue. In addition to our competitive company Health Benefits, we at the Royal Palm provide our associates with a variety of perks and incentives such as discounted city parking, associate recognition programs, a daily complimentary meal, summer BBQs and a variety of other fun events. We take care of you so that you can take care of our guests. Start your career in Miami today!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!