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Director of Revenue Management
Job Reference #: 9447_1528370
DIRECTOR OF REVENUE MANAGEMENT POSITION PROFILE Reports To: GENERAL MANAGER, position is exempt WHO WE ARE Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve. Combining luxury with Avant -Garde style, the Daxton Hotel looks to set a new cultural standard in the heart of downtown Birmingham. Minutes from Detroit, Daxton serves as a proud neighbor and a worldly traveler, nurturing local partnerships while building international collaborations to create a vibrant soulful place. Daxton is managed by Aparium Hotel Group which was founded in 2011 by Chicago hospitality executive and entrepreneur Mario Tricoci and luxury hotel veteran Kevin Robinson. The duo saw a clear need for a company that could bring c-suite service and accommodations to underserved, yet distinct and important cities, while maintaining and celebrating the unadulterated character of each. Driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets. WHO YOU ARE Your past experiences have led you to understand that there is an art + science to the how and what a hospitality professional is responsible for. You are an analytical self-starter who is highly motivated by achieving financial results, you get an adrenaline rush on Tuesdays when STR reports come out, you love to be #1! You have worked in a hotel level Revenue Management role and you are excited by the opportunity to learn more. The passion you have for delivering results has led you to be the leader in driving the revenue strategy and challenging the status-quo is part of your DNA. You continually find ways to partner with your peers to identify areas of opportunity and have the grit and tenacity to see it through. THE ROLE The Director of Revenue Management reports to and works directly with the General Manager with an indirect reporting line to the Vice President of Revenue Management. It is critical the person in this position possess a background of advanced revenue management skills with an analytical mindset, thorough knowledge of hotel PMS, CRS and RMS and has fulfilled the role of a Director of Revenue Management previous to applying for this position. As the Director of Revenue Management, you will be responsible for all tasks related to driving Market Share and Revenue Performance through proper pricing, segmentation mix and distribution management to exceed the hotels revenue goals. Proactively working with the Director of Sales and Marketing and the General Manager to clearly communicate the strategic vision and objectives on how to drive revenues and improve performance. You will have the opportunity for input as you will be the expert in the field, however, it is important that you are a task oriented and a list driven individual. You will also actively develop trusting and transparent relationships with your associates at the hotels. As a team member within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced and open-minded - no egos are allowed. WHAT YOU WILL DO - Uphold and role model the company's principles of People, Place and Character; and ensure you are modeling the way of our values that drive collaboration, intuition and trans local hospitality - Have an advanced understanding of Revenue Management and lead the hotel's yielding efforts, ensuring that all segments and distribution channels are mined weekly for all future dates for revenue opportunities based on budget, forecast, pace and market demand - Responsible for configuring and managing key systems including: revenue management system, central reservation system, property management system and the respective distribution platforms - Responsible for the day to day revenue management of assigned hotel including reporting, rate loading, yielding and management of relevant systems to maximize all revenue opportunities. - Responsible for the weekly and monthly forecasting and the development and presentation of the annual budget - Identify and communicate demand periods (high and low) for which a strategic plan is needed and executed - Analysis and ongoing review of competitive pricing trends and strategies and adjust accordingly to ensure RevPAR penetration and market leadership are met or exceeded - Develop strategies to achieve or exceed monthly RevPAR index goals - Review distribution channel performance to ensure OTA contribution is in line or below budget expectations and opportunities to yield out these channels are deployed on an ongoing basis - Work with the Director of Sales to ensure a defined rate quoting strategy is in place for the negotiated RFP season. Rates and strategy are to align with the budget expectations and analysis vs. comp set and penetration in this segment. - Ensure the accuracy and consistent management of all reservations activity and distribution content - Lead weekly revenue management strategy meetings with the hotel team to ensure a collaborative meeting to review performance and strategic action items to improve performance - Ensure that room and rate availability are 100% accurate in all channels per accordance with demand and pre-determined RMS yielding strategy for an ongoing 12-month period - Demonstrates a high degree of drive and determination and the willingness to complete task and projects as assigned by the General manager or VP of Revenue Management - Performs all accountabilities in a timely and efficient manner, following established policy and projecting a favorable image of the home office to achieve objectives, public recognition and acceptance - Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws. The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer. WHAT YOU WILL NEED - Minimum of four (4) years' experience in revenue management - Advance Microsoft Excel knowledge - Must possess computer skills and detailed knowledge of various programs, including but not limited to a thorough knowledge of Hotel RMS, CRS, GDS and PMS. Preferred system knowledge of IDeaS RMS, Infor HMS and Windsurfer CRS - Adaptable interpersonal skills to communication and address all employee levels of the hotel - Professional proficiency of the English language in reading, writing and verbal communication - Position is located at the Daxton in Birmingham, Michigan, this is not a remote position As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve....
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