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Dual Property General Manager

at HCareers

Posted: 10/19/2020
Job Reference #: 9447_1530485

Job Description

Chartwell Hospitality is seeking a highly motivated individual to lead an experienced team for beautiful Hilton Garden Inn and Homewood Suites, Charlotte/South Park. A successful candidate will have a strong sense of urgency, personal initiative, and determination, be able to drive sales and exceed expectations of both team members and guests. We are looking for an experienced candidate with a proven track record of successfully managing a hotel's overall operation, and experience in Food & Beverage, Sales and Group Meetings. A strong leader that can create a motivating work environment develop team members and deliver results while upholding all brand quality standards and maintain budgeted revenues and expenses.
Primary Responsibilities:

    -Ensures all departments are profitable and maintain strong working relationships.
    -Supports Sales duties including marketing calls, attending community business functions, qualifying and retention of an in-house group and corporate business, and assisting Director of Sales with hotel sales strategies.
    -Meets all Accounts Receivable standards, and conducts monthly calls to ensure aging is current.
    -Ensures staff receives proper training for each position, and company standard operating procedures.
    -Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
    -Allocates funds,authorizes expenditures, and completes in budget planning.
    -Reviews monthly financial reports and knows at all times where the hotel stands against budget.
    -Manages human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings.
    -Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program.
    -Provides a professional image at all times through appearance and dress.
    -Responds quickly to guest requests in a friendly manner and follows up to ensure guest satisfaction.
    -Follows company policies and procedures and can effectively communicate them to subordinates.
    -Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.
Job Requirements:

    -Hilton experience preferred
    -Passion to provide exemplary guest service
    -Ability to create and develop a dynamic team
    -Ability to work a flexible schedule
    -Valid driver's license
    -Ability to read, write, and speak English
    -Proficiency with basic computer (PC) and office technology
    -Degree in Hotel or Hospitality Managementpreferred
    -Local market experience a plus

    -Long/Short Term
    -Professional Growth and Development Opportunities
    -Compensation: Based on Experience
    -Travel Discounts


Application Instructions

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