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Food & Beverage Supervisor

at HCareers

Posted: 10/27/2020
Job Reference #: 9447_1532574
Keywords: food

Job Description


Purpose / Objective

The overall objective and purpose of the Food and Beverage Supervisor is to oversee for the floor coverage in the outlets and assisting the serving staff in the restaurant, lounge and in-room dining/pool service. The incumbent is responsible for supervising Food and Beverage outlets, ensuring our guests receive the ultimate dining experience. They are to provide inspiring and strategic leadership while directing the activities of the Food and Beverage department in support of the mission, core values and goals established by the company.

Areas of Responsibility

Primary areas of responsibility include, but are not limited to the following:

    - Supervises daily shift operations.
    - Ensures Grand Performers are in compliance with appearance standards.
    - Schedules dining reservations and arranges parties or special services for diners.
    - Inspects kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standards are met.
    - Requisitions and inspects food, supplies, and equipment to maintain stock levels and ensure standards of quality are met.
    - Ensures compliance with all food & beverage policies, standards and procedures.
    - Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
    - Acts as the guest service role model for the restaurant, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
    - Assists servers on the floor during meal periods.
    - Clears and resets counters or tables at conclusion of each course when needed
    - Assists dining room servers in the food and beverage service, set tables, serve guests as directed by the server, keep menus clean, clean table between servings, menu knowledge.
    - Assists with providing tables with beverages.
    - Removes solid linens and replaces with clean linen.
    - Transports dirty dishes to dishwashing station.
    - Polish silver and glass as needed.
    - Present menu, answer questions and make suggestions regarding food and beverage.
    - Seat guests in dining room
    - Explain, pair and recommend wine from wine list
    - Serve food and beverage in a genuine, friendly, professional and efficient manner consistent with the Kessler image and standards
    - Relays orders to kitchen through POS and helps serve courses from kitchen and service bars
    - Totals bill and accepts payment when needed
    - Proficiently utilizes the property management systems and follow cash handling procedures
    - Sets up bar & dining room in thorough and swift manner
    - Sets up dining room when needed in thorough and swift manner
    - Empowers Grand Performers to provide excellent customer service.
    - Ensures staff understands local, state and Federal liquor laws.
    - Monitors alcohol beverage service in compliance with local laws.
    - Ensures point of sale operations and cash handling practices are following according to standard operating procedures.
    - Edits work schedules and evaluates work performance of employees.
    - Assigns and coordinates work of employees to promote efficiency of operations.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!