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Front Desk Supervisor

at HCareers

Posted: 9/29/2020
Job Reference #: 9447_1520998
Keywords: operations

Job Description

Company Info

Join one of the fastest growing lifestyle hospitality companies and enhance your career! Pivot Hotels & Resorts, the lifestyle and luxury division of Davidson Hotels & Resorts, operates with a deep-rooted passion for continuous innovation, exceptional service delivery, revenue generation, inspired marketing and financial responsibility. As disruptors of the status quo, we intend to spark a movement honoring our community, the adventure-minded traveler and work-hard-play-harder road warrior through distinctive design, bespoke wellness offerings, philanthropic endeavors and locally sourced, internationally influenced food and beverage. Constituted by some of the most accomplished leaders in lifestyle hospitality, Pivot Hotels & Resorts caters to today's experience-seeking, adventurous traveler through inspiring design, thoughtful service, and one-of-a-kind experiences at each of its hotels and resorts. At Pivot Hotels & Resorts, we know that it is the people who operate our hotels that make the difference between average and exceptional performance. So we want you to join us to be the difference! More information can be found at www.pivothotels.com.

Property Info

Born in the Great Gatsby era as a playground for the rich and famous, St. Pete Beach's "Pink Palace" has been revitalized and refreshed within, ensuring a future as rich and storied as its history. Bask in nonstop sunshine, adventure, and luxury in a place where seven miles of sugar-white shoreline is equally breathtaking from a lounge chair, wave runner, or your private guestroom balcony. This Grand Dame is situated on seven miles of powdery white sands on St. Pete Beach, with direct access to the Gulf of Mexico steps from the pool deck. With 277 guestrooms and suites and 38,000 square feet of indoor/outdoor function space, including two ballrooms and outdoor terrace facilities. The room features high-definition televisions, iHome docking stations, Keurig coffeemakers, and wireless high-speed internet access. The Pink Palace exemplifies the grandness of America's classic beach resorts and is the only historic hotel on Florida's Gulf Coast.

Position Info

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

The Front Desk Supervisor will assist in the supervision of the front desk staff to ensure guest service and operations meet standards. This position works the front desk as needed, trains staff, and responds to more complex questions and exceptions. Will organize, confirm, process, and conduct guest check-in/out, room reservations, requests, changes, and cancellations. Secure payment, and verify and adjust billing, activate and distribute room keys, process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.

QUALIFICATIONS:
* Prior cash handling experience necessary.
* High School graduate or G.E.D. equivalent.
* Ability to communicate effectively with the public and other Team Members.
* Read, write and speak English fluently.
* Six months Front Desk experience.
* Strong computer skills.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test and background check required.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!