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Housekeeping Manager

at HCareers

Posted: 11/23/2020
Job Reference #: 9447_1540990
Keywords: labor, cleaning

Job Description

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Housekeeping Manager . Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more".....

This position is responsible for assisting in the planning, organization and direction for the day to day operation of the Housekeeping department. This role will focus on ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guest rooms; hallways, lobbies, public areas, rest areas, storage, work areas and hotel grounds meet and/or exceed Arlo standards.

RESPONSIBILITIES AND AUTHORITIES:

    -Always treat guests with courtesy and respect in a variety of situations.
    -Display honesty & integrity.
    -Employs excellent employee relations and team building skills.
    -Maintain open communication with Housekeeping Managers and all other departments.
    -Adhere to hotel Health and Safety guidelines.
    -Conduct and participate in pre-shift meetings.
    -Work under pressure in a fast paced environment
    -Report immediately any accident and/or incident which may occur while at work.
    -Ensure overall consistency and efficiency of the Housekeeping department.


SPECIFIC DUTIES:

    -Supervises housekeeping staff: training and development from the commencement of hire throughout their daily duties.
    -Enforces Policies and Procedures of the Housekeeping Department to ensure safety and consistency.
    -Schedules team members according to labor standards and forecasted business levels.
    -Prepares daily assignments for all housekeeping team members.
    -Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day in conjunction with supervisors.
    -Maintains a high level of cleanliness quality based on hotel objectives.
    -Manages in conjunction with the Assistant Director of Housekeeping the Lost & Found Program.
    -Ensures guest satisfaction; addresses guest issues and/or any correspondence.
    -Assists the Assistant Director of Housekeeping in controlling costs, as well as labor costs, improving departmental revenues.
    -Orders and receives supplies, ensuring an adequate inventory level.
    -Ensures all hotel housekeeping standards are trained to all housekeeping team members.
    -Coaches and develops team members when needed.
    -Maintains a deep cleaning program.
    -Conducts monthly departmental meetings with leadership.
    -Establishes a strong relationship with the Engineering Department for any repairs needed and preventive maintenance program.


REQUIREMENTS:

    -College Degree in Hospitality or related field preferred.
    -More than two years of experience in Housekeeping Management capacity.
    -Ability to multi-task, work in fast paced environment and have a high level attention to detail.
    -Strong verbal and written communication skills.
    -Maintain positive and productive working relationships with other team members and departments.
    -Possess knowledge of opening and closing the house, inventory control, ordering supplies, payroll, scheduling and managing budgets. (add similar)
    -Physical Abilities:

      -Move, Lift, Carry, Push, Pull and Place objects weighing less than or equal to 15 pounds without assistance.
      -Reaching overhead and below with the knees, including bending, twisting, pulling and stooping
Benefits : Medical, Vision, Dental and 401k and Tuition Reimbursement P (ref. 56901)

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!