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Manager of Guest Experience - Kelseys

at HCareers

Posted: 9/14/2020
Job Reference #: 9447_1421072

Job Description


Welcome to the Roadhouse, re-invented. We're about fresh ingredients prepared in-house, always indulging outrageously, and never letting a road trip becomes a guilt trip. We're about making every journey better and every plate a delicious one.

Ready to hit the road at the Original Roadhouse?

HAMILTON Is Now Hiring: Manager of Guest Experience


    -Fostering a positive work environment that supports and promotes exceptional guest-focused service
    -Evaluating the effectiveness and reporting on the metrics of all such programs to general manager
    -Managing team member relations including recruitment, scheduling, training & developing, coaching and recognition
    -Promoting a work environment that is healthy, safe and based on respect and trust

Job Requirements:

    -Minimum 3-5 years' experience as a Manager in an upscale dining environment with similar sales volume
    -Post-secondary education, preferably in hospitality and/or business related field
    -Strong business acumen, including an understanding of budgets and operating costs
    -Extensive knowledge of restaurant operations, food and beverage
    -Excellent understanding of the upscale dining industry
    -Demonstrated ability to motivate and direct other

As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.

Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.


    -Flexible scheduling
    -Competitive wages
    -A complimentary Management Meal during every shift
    -20% employee discount dining card valid at all Recipe brands
    -Growth and advancement opportunities within the restaurant
    -Career advancement opportunities in a company that has more than 1,400 restaurants across Canada

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!