Receive alerts when this company posts new jobs.
Job Reference #: 9447_1524532
-Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson Blu overall mission, vision values and strategies.
-Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations.
-Creates the first impression by supervising the standards of the retail shop and team in both customer service and inventory
-Develops and implements processes and procedures for assigned departments which support achievement of service and financial goals
-Participates in the preparation of the annual budget; monitors achievement of budget and takes corrective steps as appropriate
-Analyzes business forecasts and maximizes productivity by adjusting schedules accordingly
-Ensures the retail store cashiers handles billing and cash in accordance with hotel's standards
-Plans and coordinates hotel housing activities by working closely with Sales, Catering, Housekeeping and other departments
-Ensures retail store team maintains compliance of all hotel policy and procedures
-Performs tasks to establish and maintain departmental / employees' payroll, time of request and ensures meals and breaks are within state guidelines. Duties may include checking and auditing timekeeping records for compliance with established standards, maintaining time and attendance records.
-Maintains inventory in retail store, creating the experience desired by our guest. Inventory control, ordering and merchandising
Develops and implements strategies and practices which support employee engagement:
-Recruits and selects qualified candidates
-Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
-Communicates performance expectations and provides employees with on-going feedback
-Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
-Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
-Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!