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Senior Leisure and Business Travel Sales Manager

at HCareers

Posted: 11/11/2020
Job Reference #: 9447_1537843

Job Description

Job Overview

Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Manager manages accounts with travel throughout the year and negotiates rates for those accounts which travel on a consistent basis. Manager does not book group business. Groups (10 or more rooms per night) will be turned over to the group sales team.


Direct Sales:

    -Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state driver's license in order to make sales calls.
    -Direct the identification, sales efforts, and relationships with individual travel producers including focus on leisure luxury travel, travel management accounts, retail travel agents, and consortiums.
    -Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
    -Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.

New Account Development:

    -Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
    -Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels.
    -Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
    -Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
    -Solicit new and existing travel agency accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site visits and written communication, trade shows.

Yield Management:

    -Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.

Account Service and Management:

    -Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
    -Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
    -Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
    -Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
    -Establish Leisure and Business Travel Marketing and Action Plans

Product Knowledge:

    -Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.

Time Management:

    -Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
    -Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
    -Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
    -Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
    -Displays a neat, clean, and business-like appearance at all times.

Application Instructions

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