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Supervisor Housekeeping

at HCareers

Posted: 11/2/2020
Job Reference #: 9447_1533665
Keywords: cleaning

Job Description

Job Overview

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

Responsibilities


    -Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
    -Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
    -Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
    -Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
    -Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
    -Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!