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Revenue Cycle Cash Applications Manager - North Phoenix (NSSC)

at HonorHealth

Posted: 11/20/2019
Job Status: Full Time
Job Reference #: 2019-23670

Job Description

  • Job LocationUS-AZ-PHOENIX
    Requisition ID
    01 - Days
    Patient Financial Srvcs
    Support Services
    Position Type
    Regular Full-Time
    Physical Work Location and New Employee Orientation Location : Address
    2500 W UTOPIA
    Work Hours
    8:00AM to 5:00PM
  • Overview

    HonorHealth is a non-profit, local healthcare organization known for community service and outstanding medical quality. HonorHealth encompasses five acute care hospitals with approximately 11,500 employees and 4,500 volunteers, over 70 primary and specialty care practices, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.

    HonorHealth is a leader in medical innovation, talent and technology with a genuine commitment to your growth. The health system's vibrant careers take place in an environment filled with opportunity and respect because we see the HONOR in you.


    Associate's Degree or 2 years' work related experience Required

    3 years of leadership experience in revenue cycle, accounting, business or finance. Required
    3 years of cash applications experience. Required


    Job Summary
    Provide leadership, oversight, guidance and overall management of the payment posting department, which includes developing and improving operational goals of department, staffing, training, development of staff, ensuring accurate and timely completion of cash posting, contractual adjustments, and variance reconciliation of both hospital and professional revenue departments.
    • Oversee personnel in all roles and day to day functions of the Cash Application department. Ensure deposits and correspondence are posted in timely manner. Balances all monies from ancillary departments, lockbox, EFT to EPIC and legacy systems. Prepare daily and monthly reports of cash/adjustments/refunds. Oversee reconciliation of Medical Group POS collections and bank window. Monitor daily cash to identify cash flow issues quickly. Monitor that scanning is completed and accurate to maintain departmental records. Ensure correspondence and zero batches are distributed or posted timely to AR teams.
    • Monitor clearing accounts to ensure money is identified and posted timely. Research all payments received that are not identified, payments not posted, payments paid in ancillary areas not received, and patient and insurance complaints. Resolve problems with follow-up, transfers to proper account or refunding. Maintain and learn working knowledge of current and future methods. Maximize the number of electronic 835 payers and ensure set up appropriately for electronic posting within EPIC HB/PB modules. Attend the in-service and departmental meetings to enhance communications, relation skills and improvement activities.
    • Monitor employees’ productivity and accuracy. Provide training and on-going education for all Cash App employees, perform annual reviews, performance coaching/counseling, Interview and hire as necessary. Prepare evaluation and present the evaluation. Monitor employee’s productivity, as well as, the quality of their work. Lead and implement process improvement initiatives, procedural changes and workflows.
    • Performs other duties as assigned.

    It is the policy of HonorHealth to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.

    Please review the Equal Employment Opportunity poster.

    Please review the Equal Employment Opportunity Poster.HonorHealth wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at EmploymentOffice@HonorHealth.com . Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!