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Central Risk & Controls Office Reporting Manager

at MUFG Americas

Posted: 2/26/2019
Job Status: Full Time
Job Reference #: 10026413-WD-SECONDARY-45

Job Description

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018) with total assets of over $2.9 trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than 50 countries. In the U.S., we're 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that's working to fulfill its vision to be the world's most trusted financial group.

Reporting to the Head of the Central Risk & Controls Office (CRCO) Reporting Group, the Central Risk & Controls Office Reporting Manager is responsible for ensuring accurate and comprehensive reporting is provided regarding the population of issues, risks, and controls across the MUFG Union Bank enterprise and other MUFG affiliates (together MUFG entities). The CRCO Reporting team creates transparency for Sr. Executive Leaders, Business Units, Internal Audit Partners, Regulators and other constituents as necessary, to have a comprehensive understanding of issue status based on variables such as:
  • Issues Source (i.e.: MSI, IAA, Regulatory, etc.)
  • Issue Impact (e.g.: High, Moderate, or Low)

Progress against stage (i.e.: in planning, remediation, validation & testing, submitted for closure, past due, etc.)
The information and data made available through CRCO Reporting allows Sr. Executives, Business Unit Leaders, and Issue Owners, as well other business partners, to take the necessary actions and make appropriate decisions to ensure issue remediation efforts stay on track.
Major Responsibilities:
The responsibilities of the Central Risk & Controls Office (CRCO) Reporting Manager include ensuring quality and accurate reporting is made available to designated governance and management routines. Additionally, the CRCO Reporting Manager ensures the data included in reporting is assessed to ensure the highest degree of quality and accuracy so that senior leaders in the MUFG entities have confidence in the information being provided and can make decisions to ensure the appropriate actions are being taken to drive effective and efficient remediation of issues across the MUFG entities.
The basic responsibilities of the CRCO Reporting Manager are:

  • Act as the central point of contact for CRCO Reporting
  • Ensure data and information used for CRCO Reporting is sourced from the appropriate system(s) of record
  • Ensure reporting accuracy and promote ongoing continuous improvement of data quality through an applied control environment for data and reporting production, including:
    • Partner with divisional business partners to confirm data accuracy and data detail in support of reporting processes, ensuring consistency of and agreement with reporting processes, reporting schedules, and formatting/messaging of reporting content
    • Partner with divisional business partners, source system liaisons, technology partners, and the Chief Data Office to identify/resolve data issues and enhance data quality
    • Define, maintain and strengthen internal controls for reporting routine
  • Define reporting production processes and ensure business partners with accountabilities required to support CRCO reporting are informed of the expectations and schedules required to have accurate reporting generated, including:
    • Coordinate, develop and update written Standard Operating Procedures for reporting processes, data validations, and report change requests.
    • Define, maintain and strengthen internal controls for reporting routines
    • Establish objective performance management metrics/standards to ensure a high level of performance accountability
    • Develop and maintain a central repository of reports and reporting standard operating procedures.
  • Perform daily activities to manage reporting routines, data requests, and data quality control, including:
    • Manage the preparation and delivery of monthly management reports to published timelines, while maintaining the highest quality, reliability and accuracy
    • Understand and participate in monthly data extract process, including reconciliation and validation of data from source systems/databases
    • Analyze and compile data/information related to enterprise, legal entity, and individual business unit issue management activity
    • Coordinate the gathering of additional information and/or data from contributing sources/entities in support of reporting efforts
    • Research and resolve issues impacting reporting accuracy
    • Oversee enhancement and maintenance of end-to-end governance controls
  • Manage ad hoc reporting requests (i.e.: unique reporting requests that are not supported by an existing standard management routine), including:
    • Manage the intake and prioritization of ad hoc report requests
    • Establish standard service level agreements to assess and respond to ad hoc report requests
    • Facilitate workflow coordination across the CRCO Reporting team to manage the demand of ad hoc report requests against the capacity of the CRCO Reporting team
  • Support CRCO leadership in generating reporting requirements to support updates to Sr. Management Governance & Management routines, including:
    • Enterprise Controls Committee (ECC)
    • Executive Committee of the Americas (ECA)
    • Risk Committee of the Board (RCOB)
    • Board of Directors (BOD)
    • Safety & Soundness Governance Committee (SSGC)
    • Information Technology Governance Committee (ITGC)
    • Regulatory Reviews
    • Other routines and reviews as determined by CRCO Leadership
  • 2+ years' experience in managing the generation and delivery of executive management reporting
  • 4+ years' financial industry experience
  • 4 year university degree, MBA or professional certification in related field preferred
  • Understands how to and has experience in communicating difficult / sensitive information effectively and tactfully
  • Critical thinking, analytical and problem solving skills
  • Strong organizational skills and ability to communicate effectively, both written and oral, to all personnel levels
  • Sound working knowledge and experience using and applying process improvement best practices and techniques / methodologies in a structured issue management environment.
  • Strong proficiency in the use of basic reporting environments, systems, and applications including:
  • Excel
  • Power Point
  • Open Pages (system)
  • Access Data Base
  • SharePoint
  • Reporting environments such as Business Objects, Crystal, SQL Server, etc.
  • Proven experience applying process design and improvement techniques and tools
  • Previous experience working with regulatory agencies preferred

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Application Instructions

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