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Global Financial Crimes Center of Excellence Program Manager, Vice President

at MUFG Americas

Posted: 2/7/2019
Job Status: Full Time
Job Reference #: 10025381-WD-SECONDARY-45

Job Description

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018) with total assets of over $2.9 trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than 50 countries. In the U.S., we're 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that's working to fulfill its vision to be the world's most trusted financial group.

Job Summary:

Reporting into the Global Head of Financial Crimes CoE Operations, this new position has been created for the purpose of establishing GFCD Operations Centers of Excellence (CoE) for BTMU. The key operational areas that are covered in our centers include KYC, Transaction Monitoring and Alert Assessment & Investigation for Sanctions and AML. This role will be located in New York.

The role holder is responsible for program development, planning, coordination, and reporting efforts globally, which also may include capacity planning, data privacy support, reporting, and global coordination. The individual is also responsible for contributing to all aspects of development of the GFCD CoE function, including internal and external stakeholder communications, planning, execution and reporting against goals, objectives, and initiatives.

Major Responsibilities:

In connection with the Global Financial Crimes program

  • Planning and Program Development: Driving program development activities by working with global and regional leaders and their respective teams in the development and execution of operational build out plans and delivery of status reporting on key activities.
  • Capacity Planning: Coordinate the capacity requirements for the COE operational staffing to support the GFCD share service-based operating model where financial crimes expertise is delivered consistently and in accordance with global standards. Coordination to include with Global Functions and COE Heads and their respective teams in the development and execution of operational capacity plans and reporting.
  • Reporting and Analysis: Ongoing management, monitoring, analysis and reporting of the team's operational plans including the development of staffing models and resource requirement, closely working with CoE program lead and the regional managers. Review and analyze external and internal business drivers (including, but not limited to industry trends, regulatory guidance, management feedback and global initiatives) to assess the impact to the program and recommend adjustments as necessary.
  • Data Privacy Support: Coordinate the requirements for data privacy and cross border data sharing for the future state COE operational model and supporting technology in order to ensure compliance with applicable privacy and data protection laws; act as the data privacy liaison for the COE team with the Global Data Privacy Program team and external consultants acting in this capacity with respect to data handling and process design implications.
  • Global Coordination & Communication: Through the planning, monitoring, reporting processes, driving open and critical efforts to maintain comprehensive communications with key stakeholders. Work closely with the program head and regional managers to serve as the central point of contact for tracking program deliverables and action plans to ensure timely and effective execution of the program.
  • Support the development and requirements to build operational efficiency, effectiveness and drive global consistency.
  • Work collaboratively across functional teams within GFCD to ensure effective and efficient operations with clearly defined roles and responsibilities.
  • Work with the GFCD Project Management Office to provide routine updates for GFCD leadership, senior management, and the appropriate governance forums.


  • A Bachelor's degree is required. An MBA or Master's degree in business, accounting, legal or related fields is preferred
  • 7 plus years of internal or financial industry and compliance experience, preferably within a global organization in a role directly involved with driving change, program enhancement and critical program evaluation
  • Experience in developing/enhancing and/or managing financial crimes-related programs within existing structures in at least one of the following operational areas namely KYC, Transaction Monitoring, AML or Sanctions Investigations.
  • Knowledge and experience with capacity planning and operational execution
  • Proven excellence in execution in complex and demanding situations
  • Collaborative with strong interpersonal communication skills
  • Systemic thinker across enterprise
  • Process oriented coupled with a strong ability to develop appropriate program enhancing strategies
  • Detail-oriented and organized
  • Presentation development skills utilizing power point
  • Analysis skills and excel proficiency
  • An Enterprise Risk Management perspective

Additional skills

  • Thorough understanding of an effective financial crimes risk management framework
  • Demonstrated ability to manage multiple projects simultaneously
  • Proven skills necessary to successfully support a critical function within a diverse and complex organization and effectively coordinate between multiple business and support units
  • The ability to interact effectively at all levels of the organization, including Bank staff, management, directors and prudential regulator
  • Ability to work autonomously and initiate and prioritize own work
  • Ability to work with teams of project managers
  • Solid judgment, strong negotiating skills, and a practical approach to implementation including knowledge of Bank systems
  • Ability to balance regulatory requirements with the best interests of the Bank, its customers and employees

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Application Instructions

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