Volunteers of America
Receive alerts when this company posts new jobs.
at Volunteers of America
At Mary Marshall, we're a cheerful, supportive community for older adults with intellectual disabilities or mental illness - a welcoming place your loved one will be happy to call home. Plus, we are a Great Place to Work-Certified!
Mary Marshall Assisted Living Home is looking for an Executive Director to join our team in Arlington, VA!
OBJECTIVE: The role of the Executive Director requires a combination of organizational leadership and operational talent as well as strategic expertise. The Executive Director provides the management expertise for achieving the goals and objectives of the program in accordance with the mission of the organization. The Executive Director reports to the Senior Vice President of Operations or Regional Director of Operations. Reporting to the Executive Director are various department supervisors and staff.
The Executive Director engages in a planning process for the program that determines its goals and objectives in relationship to changes in the environment and the needs of its community, establishes priorities, frames the most appropriate organizational structure to achieve its goals and objectives, and provides benchmarks for evaluating the achievement of its goals and objectives. The results of the planning process should be reflected in a business plan, developed by the Executive Director.
The Executive Director should ensure that the business plan is based on an assessment that reflects an adequate database on the needs of the community, an evaluation of trends, legislative activity, and documentation of demographics, utilization and financial trends. This assessment should be linked with an ongoing assessment of the strengths and weaknesses of the program's services in relation to those of other providers and to the needs of the community.
The business plan is supported by an effective public relations program, developed by the Executive Director, that builds community understanding and support of the program and services and those of the national organization.
The Executive Director should create and monitor the organizational structure of the program to ensure its effectiveness and responsiveness to those being served. The nature of the structure is dynamic and flexible, responsive to needs of the participants.
The Executive Director should develop an organizational plan that clearly assigns responsibilities for the program's services to functional departments and to individuals. The Executive Director should develop, recommend and implement a plan for continuity that ensures ongoing stability of the program. Such a plan should include performance standards that are stated in terms of continuous improvement targets, opportunities for internal and external development, and a system for evaluating the performance levels of all employees, consultants and other service providers.
3. Operations (Management)
The amount of time that can be allocated to essential activities that call upon the visionary and strategic skills of the Executive Director is dependent upon the effectiveness of the day-to-day operations of the program. The Executive Director must create, sustain and evaluate on an ongoing basis an infrastructure of people who take overall responsibility for implementing the program's service strategy and for initiating corrections that keep the strategy on course.
The infrastructure should be supported by the organization's general policies and guidelines, and by program-specific systems and processes that are customer-responsive, efficient and continually improved by collecting and analyzing relevant data. These systems and processes must include mechanisms that ensure compliance with the regulations, standards and criteria of various health, governmental, professional and accrediting agencies.
The Executive Director serves as permanent chair of the program's Quality Council, the body charged with overseeing the implementation of the Quality Plan, allocation of resources, initiation of project team solutions and monitoring results.
The Executive Director serves as the Facility Compliance Officer, responsible for implementation of the corporate compliance program and all compliance procedures related to operations of the facility.
4. Financial Resource Management
The Executive Director is responsible for the cost effective management of the program's resources, and for implementing the organizational financial policies. This responsibility requires a commitment to provide the most economical and highest quality services possible in keeping with available resources.
As a not-for-profit provider, the organization's long-term financial stability and capacity to address the diverse needs of those it serves is dependent upon the financial support of contributors who embrace its mission. The Executive Director is responsible for developing and implementing a program-specific fundraising plan (as part of the business plan) that projects the values of the total organization into the community, and ensures the community's financial support of the program.
5. Human Resources
The Executive Director should cultivate and promote a work atmosphere that recognizes the vital importance of human resources to the organization. The work atmosphere should empower employees with the tools and autonomy needed to make key service improvements that are in the best interests of the organization and its customers. The Executive Director is responsible for instituting a plan for recruitment, hiring, retention, and development of effective personnel to attain the objectives and goals of the program. The plan should include strategies that effectively build the level of employee morale and esprit de corps necessary to facilitate problem solving, productivity and service excellence. The Executive Director involves managers in developing specific action plans for improving service that include goal-setting and skill-building.
The volatility of the health services environment requires that the Executive Director demonstrate a strong proficiency in the ability to manage and effect change. The Executive Director can best achieve and sustain an influential position of shaping the structure and dynamics of the program by developing sharp communication skills, thinking proactively rather than reactively, networking with diversified community and professional representatives, serving in advisory and board positions, and being active in health-related service organizations.
7. Serve as enforcer of the Section 504 of the Rehabilitation Act of 1973, and the Age Discrimination Act of 1975.
8. Attends required in-services and completes assigned on-line modules.
1. Bachelor's degree in Healthcare Administration or related field; licensed where applicable by the State; State requirements may dictate supervision and degree type.
2. Minimum of five (5) years Management experience, preferably in a long-term care healthcare setting; knowledge of long-term healthcare and public health settings; familiarity with Federal and State regulations and requirements for long-term care.
3. Negotiation skills and ability to carry on several levels of reasoning at once during problem-solving sessions.
4. High degree of professionalism; ability to deal with extremely confidential information.
5. Proficient in Microsoft Word, Excel, PowerPoint, e-mail and the Internet.
6. Excellent communication skills.
7. Flexibility to work occasional weekends and holidays.
8. Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.