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Operations Processor 2

at Wells Fargo

Posted: 2/13/2019
Job Reference #: 10878796
Keywords: operations

Job Description

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience. 
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. 

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.

The Deposit Documentation Review Group is seeking to fill an Operations Processor 2 Position.

Successful candidates can work well in a fast paced, quality oriented work environment, performing account maintenance in online systems.  Operations Processor 2 will perform a variety of moderately complex to complex operational tasks. Takes accountability for entire process from receipt of work to resolution and closure.  Tasks require coordination of information among various operational areas and customers. Uses multiple online systems.  Duties may include: receiving and reviewing incoming work, contacting appropriate resources as needed; entering transactions into systems, verifying accuracy; resolving complex customer issues using multiple resources and records; preparing, editing, distributing, and/or correcting specialized and/or complex documents.  Works under general supervision following established procedures.   Exercises some judgment within guidelines. Acts as escalation point for less senior processors for complex issues or transactions, providing training as needed.

Schedule will be 8:00am- 4:30pm AZ time Monday through Friday. Based on business needs, schedule may be changed and overtime may be required.

Required Qualifications

  • 1+ year of operations experience

Desired Qualifications

  • Strong analytical skills with high attention to detail and accuracy
  • Good verbal, written, and interpersonal communication skills
  • Basic Microsoft Office skills
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • 10-key numerical data entry experience
  • Solid problem solving skills
  • Strong analytical skills with high attention to detail and accuracy

Other Desired Qualifications
  • DPSS Experience
  • DIPR, Hogan and SG experience

Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

AZ-Tempe: Min: $31,200 Mid: $38,500


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!